bde345 Privacy Policy

bde345 ("we", "our", "platform") provides a safe and reliable online gaming service for players in Bangladesh. This privacy policy describes how we collect, process, use, store and disclose your personal information.

By using our website bde345.cam or registering for any of our services, you will be considered to have given your full consent to the terms of this privacy policy. If you have any objections, please refrain from using our services.

We may collect the following types of information:

• Identity information — full name, date of birth, national ID number
• Contact information — email address, mobile number
• Financial information — bKash, Nagad, Rocket account numbers, bank account details (for deposits and withdrawals)
• Account information — username, password (stored in encrypted form)
• Gaming records — betting history, transaction records, bonus and promotion details

When you use our platform, we automatically collect certain technical information:

• IP address and geographic location
• Browser type and version
• Device type — mobile, tablet or desktop
• Session duration and page visit history
• Information obtained from cookies and similar tracking technologies
• Referral source (which link you used to arrive at the site)

bde345 uses your personal information for the following purposes:

• To ensure account creation, verification and management
• To process deposits and withdrawals — via bKash, Nagad, Rocket and bank transfer
• To prevent fraud, detect suspicious activity and maintain security
• For age verification to restrict access by those under 21
• To ensure responsible gaming and handle self-exclusion requests
• To provide customer support and resolve your issues
• To meet applicable legal obligations
• To conduct analysis for improving platform performance
• To send information about bonuses, promotions and VIP benefits (with your consent)

If you consent to receive our promotional communications, we may notify you by email about new offers, bonuses and events. You may request to stop receiving these communications at any time — via our live chat or email.

Cookies are small text files stored on your device. bde345 uses the following cookies:

• Essential cookies: These are necessary to maintain login sessions and ensure core functionality — they cannot be disabled.
• Functional cookies: To remember your preferences and settings, such as language selection.
• Analytics cookies: To analyse platform usage and improve our services.
• Security cookies: To detect and prevent fraud.

You can manage non-essential cookies through your browser settings, though this may limit some services.

bde345 does not sell or rent your personal information to third parties. However, we may share information in specific circumstances:

• Payment processors: bKash, Nagad, Rocket and banks — information necessary to complete transactions
• Identity verification services: For account verification and age confirmation
• Technology service providers: Who assist in operating our platform — they are bound by strict confidentiality agreements
• Game providers: Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe — for the provision of gaming services
• Legal reasons: In response to lawful requests from authorities under Bangladesh law
• Fraud prevention: To relevant authorities for investigating suspicious activity

We retain your personal information for as long as it is necessary to provide our services, or as required to meet legal obligations. General guidelines:

• Active accounts: All information is retained while the account remains active
• Closed accounts: Information may be retained for a specified period after account closure as required by law
• Transaction records: Financial transaction data is generally retained for a longer period
• Automatically collected data: Browsing data and log files are retained for a limited period

Once the data retention period has passed, we securely delete or permanently anonymise it.

You have the following rights regarding your personal information:

• Right of access: The right to know what information we hold about you
• Right to rectification: The right to request correction of inaccurate or incomplete information
• Right to erasure: The right to request deletion of your information in certain circumstances
• Right to restrict processing: The right to request that processing of your data be limited in certain cases
• Right to portability: The right to receive your information in a machine-readable format
• Right to object: The right to object to the use of your information for marketing purposes
• Right to withdraw consent: The right to withdraw your consent at any time

bde345 strictly does not provide services to persons under the age of 21. We actively apply age verification measures:

• Date of birth is verified at the time of registration
• Age is confirmed through a government-issued identity document
• Additional verification is applied in cases of doubt
• We do not knowingly collect information from minors

If we become aware that a minor has used our services, their account will be closed immediately and all associated information will be deleted.

We may update this privacy policy from time to time. For any significant changes, we will notify you:

• By sending a notification to your registered email
• By clearly stating it on our website
• By updating the "Last updated" date at the top of the policy

Continuing to use our services after a change will be considered as your agreement to the updated policy. We recommend that you review this policy regularly.